Last updated 24 September 2026. Brevily is operated by Psionic Ventures LLP ("we", "us"). Read this page with our Terms of service, Privacy notice and Acceptable use policy.

Cancelling

You can cancel a paid plan at any time from the console, or by writing to help@brevily.com. There is no cancellation fee and no notice period.

Cancelling stops the next renewal. Your plan stays active until the end of the period you have already paid for, and you keep every paid feature until then.

What happens to your links

Nothing breaks the moment you cancel.

• Links on a Brevily short domain keep redirecting.
• Links on your own domain keep resolving for 30 days after the plan ends, which is time to move your DNS somewhere else.
• You can export every link and its click data as CSV while your account is open and for 30 days after it closes.
• We do not reassign your back-halves to anyone else.

After 30 days, links on your own domain stop resolving, and we begin deleting data as described in the Privacy notice.

Refunds

Subscriptions are billed monthly in advance for a service that is delivered immediately, so we do not refund part of a month you have already used. You keep access for the rest of it.

We will refund in full, to the original payment method, where:

• we charged you after you cancelled;
• we charged you twice for the same period;
• the service was materially unavailable for a sustained period in the month charged, and that was our fault;
• you bought a paid plan and did not use it at all during the period charged, and you write to us within 7 days of the charge.

We will consider any other request on its facts. Write to help@brevily.com with the invoice number and what happened; we would rather refund an unhappy customer than argue.

How long a refund takes

We approve or decline within 3 working days of receiving your request. An approved refund is issued to the original payment method and typically reaches you within 5 to 10 working days, depending on your bank or card issuer. We will tell you the date we issued it.

Free plan

The free plan has no charge and nothing to cancel. Delete your account from the console whenever you like.

Chargebacks

If something has gone wrong, please write to us before raising a chargeback. A chargeback costs us a fee and takes months to resolve, and almost every case we have seen was something we would have refunded on the day if asked.

Contact

help@brevily.com, or the postal address in the footer of this page.